Do you recently acquire a new GTBank token and you wish to activate it for the below reasons.
Reasons for activating new Token Device
• Transferring money from your account to another GTBank account or to other banks.
• Generating secure codes for online payment
• Conducting FX transfers
• Processing Cash/Draft In transit
• Adding more service options on our Internet Banking platform (add service)
• Making FX Sales
• To replaced your old token that stopped working.
If this is your first time of using the GTBank token, below are steps to activate the new GTbank TOKEN
HOW TO ACTIVATE NEW GUARANTY TRUST BANK TOKEN DEVICE
• Your token becomes active after 24 hours of acquiring it.
• To register it, log on to the GTBank internet banking platform or page using your user name-old account number and unique password.
• Go to the settings and help menu on your left.
• Enter the token ID without hyphen (-). (e.g. 1247138043) in the space provided, tick “Acknowledge” and click “Continue”. The numbers is at the back of your token- white panel.
• You will receive sms from GTBank, thanking you for completing the GTBank acknowledgement process.
• You can now proceed with your online money transfers via the GTBank mobile app or internet banking platform.
What Happens if you don’t Activate the New GTbank Token before using it?
If you fail to activate it online, “internal server error” will keep appearing each time you try to make transfers via the GTBank mobile app. Although, you will be able to add beneficiaries with the token but you can’t make transfer.
For questions and comments, you can use the comment box below or visit GTBank official TOKEN webpage
Hi please I fine it difficult to activate my tone but I don’t know why,i couldn’t fine setting s and I have not got any SMS form GTB please help thanks
Visit GTBank customer care close to you.
Seriously the token looks aged to me the ussd is better or what do you think
Yes! I agreed with you. The token price is even high.
Pls what token ID and how can I get it
It is on the token
I got my gt token today and i was told that after 3hours it will be activated
Since morning that have gotten the token now, ain’t see any message for it
Just start using it to confirm.
Hi Pls how do i activate my token? I cant find any settings and help menu on my left, after logging in.
Just go ahead and try generating a token, otherwise visit any GTBank close to you with the Token device
Hi Pls how do i activate my token? I cant find any settings and help menu on my left, after logging in.
Thank you.
Try to generate a code and see if it will work
hi pls how doo i activate my token. i cant find any settings and help menu on my left.
Thank you.
Hi, am also having an issue with my GTB mobile App this few days… whenever I want to make a transfer or pay for something online I would be ask to provide a TOKEN to complete the transaction but before I don’t experience this shit. What’s wrong?
Visit your bank and request for a token.
Can my token send to me through DHL bcs am not in Nigerian
Please, call GTbank customer care to find out.
How do i activate my GTB token for the first time please
Hello Elly,
Did you go through the Article?
hello i thought you can generate the code on your mobile without using the electronic token system? and also am not in the country how do i get my internet banking i.d and password
You need token.
Hello sir/ma
I collected my token some month back i did not activate it because i don’t need it them but now i want to activate it i download the app and enter my id and password given to me by gtb it was saying invalid user id or password but what i notice is my id is 11 number why my the orther one is 8 digit the third one is 4 digit and now am not in the country what can i do now if there is solution you can send it to my mail box because i use add my mail when open account
Hello ajayi ayotayo,
You need to visit the bank branch you collected the token from.
Please can i send someone like my next of kin to pick up my token? I am currently not in Nigeria and i really need it.
No! It is to be collected by you.
Must I get to the bank to get a token and what does it cost to acquire one. I downloaded the gtb mobile banking collected my user ID and password via email, but I’m being asked to provide my token before transaction could be done. What do I do?
Hello adedayo olabode,
You can only get a token from your bank. It is a small hardware that generate sets of security code.
How much does it cost to get a token?
Hello adedayo olabode,
It is between N2000 – N2500 now.
Please, how can I get a token when I’m not in the country, been trying to make transfers, but it always request I input a token, please how can I get a o token diaspora,
Thanks.
Hello Tony,
You get it from your bank.
I LOST MY BOSS SAFE TOKEN (GTB) (DEVICE) HOW CAN I GET ANOTHER 1 4 HIM WITHOUT IS KNOWLEDGE
Hello XPENSV,
There is no way!
Hi,
I have been trying to activate my gtb token, please help out.
Hello Busola,
At what point do you have challenge?
Can one change from using token to PIN? If yes, how can I do dat?
Hello Gbenga,
How? What do you mean by, “Can one change from using token to PIN?”
Hello, pls help me i want to activate my new Gtbank token, i have not see the setting for activate
Hello Ijeoma,
We are sorry for late response!
The setting is besides the help menu link.
How do u a token whe you see one?
Pls hw can i get my token id it gives token not activated when i wana make any transaction pls help
Hello Femi,
Check the back of the token
Hi, i have my token but i deactivated it, how can i reactivate it by linking it to my GTB account?
Hello Austin,
What do you mean by, ‘how can i reactivate it by linking it to my GTB account?’
Goodday pls I have been trying to transfer money with my token and its been showing me incorrect secret answer.but its the answer am using
Hello,
Have you use the token to transfer money online before?
hello good afteroon who ur family and ur business pls i when too help me do token for my gtbank and ecobank account too form another ecobank
Hello Adebowale,
I find it difficult to understand you. Do you want to activate your GTbank and Ecobank token? Please, I will appreciate if you can re-frame your question.
pls help me do it now i when too collect money for bank do it
Hello adebowale,
I don’t understand what you mean. Can you repeat yourself?
Hi, please I want to activate my TOKEN from GTbank, I have logged in but I don’t see the settings and help menu on my left. Please help me. Thank you.
Hello Olusola,
I’m sorry not to have responded faster, please if you still need my help let me know.
Good morning, I’ve been trying to register f
On this Gtbank token but I was ask to fill a form and my old Account number was ask to register with, and as it stands I don’t have my old Account number anymore. Please what do I do because I need to do a transfer urgently. Thank you.
Visit your bank and update your profile
Just collected token yesterday. My question is, can I transfer more than 1million as first transfer.
Within Nigeria, Yes.
Yes . And more so want to use link Internet bank with my token but when I got to where to enter the 6 digit number sent to me I would enter it and it doesn’t proceed to the nest page. Please I need quick answer.
What message did you get when you enter the 6 digit number sent to me?